Returns

Returns Policy

If you are not 100% satisfied with your purchased from boldcausemetics.com, you can return your qualifying item(s) for a refund within 28 days of purchase.

To be eligible for a return, the product returned must be in original unused condition and it must in the original saleable packaging.  Returned item that does not satisfy these requirements would not qualify for a refund.

To initiate your return, please email us your order number to boldcausemetics@gmail.com.  Please do not send your purchase back to us until we confirm your email on your return, shipping details will be provided once approved.  

Refunds

Once your return is received and inspected, we will send you an email to notify you of your refund.

Refund will typically processed within 10-14 days and  will be refunded to your original method of payment.

Customer borne own shipping fee for returning your item, please note that we are unable to refund any shipping costs. 

What items are non-refundable

  • Sample 
  • Sale item
  • Used product(s)